✓  15+ Years in Business ✓  75+ 5-Star Google Reviews ✓  Pakenham Showroom ✓  In-House Qualified Team ✓   Call Now 1300 287 188 ✓  15+ Years in Business ✓  75+ 5-Star Google Reviews ✓  Pakenham Showroom ✓  In-House Qualified Team ✓   Call Now 1300 287 188 ✓  15+ Years in Business ✓  75+ 5-Star Google Reviews ✓  Pakenham Showroom ✓  In-House Qualified Team ✓   Call Now 1300 287 188

showers don't start leaking overnight... they scream out for help for a long time...

  • Is your silicone looking unsightly or mouldy?
  • Mould requires moisture and organic waste to grow, and your shower provides the perfect environment.
  • Shower silicone sealants contain fungicides to repel mould, but over time, these fungicides deplete.
  • This is why shower silicone requires replacement every few years to maintain a clean and hygienic seal.
  • Grout, on the other hand, is a permanent installation that should never need replacement.

When does mould become a more serious issue?

  • You can tell mould penetrated the silicone when it no longer cleans away.
  • At this point, the only solution is to completely remove the old silicone and replace it.
  • If the shower is leaking, simply replacing the silicone will not fix the underlying problem.
  • If moisture has already gotten behind the tiles, you might notice water staining on adjacent walls, swollen skirting boards, or damp carpet.
  • This indicates a more serious issue that re-sealing alone cannot solve.
The Shower Man are Melbourne's #1 Shower Leak specialists...
your home, and family's health will be in safe hands.
Book A Site Inspection Online Now
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1300 287 188 Problem Solved Or It’s FREE

what to expect during A
shower repair site consult

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play

Stop Guessing — Get the Expert Plan to Fix Your Leaking Shower

Our $149 Professional Diagnostic Inspection is more than just an inspection — it’s a full consultation and action plan to identify the real cause of your leak and provide a permanent, compliant solution.

What’s Included:

✔ 58-point compliance check against NCC & AS-3740 standards

✔ Moisture testing and structural assessment

✔ High-resolution photos & technical documentation

✔ Written Shower Defect & Compliance Report

✔ Fixed-price investment plan with clear inclusions

This inspection gives you complete clarity on the problem and the correct solution — saving you from patch jobs that fail and cost more in the long term.

Why It Works:

Free quotes miss the details that cause leaks.

Our Shower Experts carry out a 58-Point Professional diagnostic  Inspection and create a clear action plan designed to fix your leaking shower for good.

Peace-of-Mind Promise: If no issues are detected, you won’t be charged., will will provide a 100% refund on your professional diagnostic investment

Shower Leak&Compliance checklist

Is Your Shower constructed properly?

WATER DAMAGE TO PLASTER OR SWELLING OF ARCHITRAVES OR SKIRTING BOARDS.

One of the most common signs of a leaking shower is water damage to plaster, architraves, or skirting boards. Showers often leak where the wall tiles meet the shower base or floor tiles. When the grout cracks or silicone breaks down, water seeps through and soaks into the plasterboard or wall sheeting behind the tiles. From there, it can travel along the floor or wall, causing timber frames, architraves, and skirting boards to swell or warp.

You might also notice water stains on walls or ceilings in rooms next to or beneath the bathroom. These are clear warning signs that your shower waterproofing has failed and needs attention before serious damage occurs

FLOOR OR WALL TILES CRACKING OR LIFTING & FLOORING WARPING

When water leaks beneath floor tiles and soaks into the subfloor, the trapped moisture causes the tiles to loosen and the grout to crack. Without proper waterproofing, the flooring can warp and shift, leading to uneven surfaces, cracked floor grout, and tiles that start lifting or coming away from the floor. In severe cases, water absorption and expansion can create a visible hump or raised section in the bathroom floor.

CRACKED OR MOULDY GROUT AND SILICONE IN YOUR SHOWER

If the grout between the shower wall tiles and shower base tiles is missing, cracked, or constantly mouldy, it’s often a sign of a leaking shower. Many homeowners find that no matter how much they scrub, the mould keeps coming back. This happens because water is penetrating behind the tiles and saturating the wall lining — a clear sign that the shower waterproofing was never installed, or not installed correctly, in line with AS 3740 waterproofing standards.

Silicone can also develop mould that won’t clean off, as the mould grows from behind the surface due to water leaking behind it. In a properly waterproofed shower, this issue does not occur.

MOULD, MUSHROOMS, OR ANTS AROUND YOUR SHOWER

Some homeowners are surprised to find mushrooms growing near their shower or even in adjoining rooms. This happens because ongoing moisture and decaying subfloor materials create the perfect environment for fungi to thrive. In many cases, the same moisture problem also attracts ants and other pests. Both are clear signs of a leaking shower or failed waterproofing that needs immediate attention.

WHY SHOWER BASES FAIL OR CRACK

Acrylic and polymarble shower bases must be installed on a solid mortar bed with no gaps or hollow pockets. If there are voids beneath the base, it won’t have proper support and will flex under weight, eventually leading to cracks. Since these shower base shells are only around 10mm thick, full support from the mortar bed is essential.

However, even a well-installed base can fail if there are leaks from the wall linings or tiles. Water that seeps underneath the base can soften or break down the mortar bed, causing movement, instability, and premature cracking of the shower base.

IS THE SHOWER RECESS WALL TILING COMPLETELY FLUSH WITH THE SHOWER BASE?

Shower wall tiles should be installed so they sit flush with the shower base, allowing a neat and continuous bead of silicone to seal the junction between the wall tiles and the base. Tiles should never protrude or overhang the base, as this prevents proper sealing, traps water, and eventually leads to leaks.

A common issue occurs when the shower base has been “checked” into the wall too far or not far enough:

  • Checked in too far: The wall tiles protrude and overhang the base, making it impossible to seal properly.
  • Not checked in far enough: This creates a flat spot where water can sit against the wall tiles and silicone, eventually seeping through.

In some cases, the shower base is the wrong size for the space, and the builder has “made do” to make it fit. This improper alignment often results in poor sealing, water pooling, and eventual leaks.

DARK OR DISCOLOURED TILES IN THE SHOWER

If you look at your shower with the door open and notice that the lower wall tiles or floor tiles appear darker than the rest, it’s often a sign of a leaking shower. This happens when water seeps through cracks or gaps and penetrates the wall lining behind the tiles or the subfloor beneath them. The tiles become waterlogged, absorbing moisture from behind, which causes the darker, damp appearance.

IS YOUR SHOWER GRATE INSTALLED CORRECTLY?

A shower grate must always be installed into a puddle flange, which acts as a barrier to ensure any water that seeps through the tiles and onto the waterproofing is directed into the plumbing system. For the system to work correctly, the shower grate must also have a connected pipe that sleeves into the puddle flange, ensuring water cannot escape anywhere except into the trap and drain.

The grate should be positioned at least 50mm away from each wall, as the puddle flange fitting is usually around 200mm in diameter. If the grate sits too close to a wall or appears misaligned, it’s often a sign that the puddle flange is missing or incorrectly installed, which can lead to leaks and water damage

CHECKING SHOWER BASE FALL (AS 3740 & NCC COMPLIANT)

To ensure your shower drains correctly and complies with current standards, the shower base must have a minimum fall towards the waste outlet:

  • Enclosed showers (with a hob, screen, or door): 1:100 minimum fall (1 mm for every 100 mm of distance).
  • Unenclosed showers (wet rooms or open showers): 1:80 minimum fall (1.25 mm for every 100 mm of distance).

How to check: Place a level on the shower base, with one end positioned at the waste and the other against each wall or edge. You should be able to measure the correct fall as per the ratios above.

Visual indicator: A well-installed shower base typically has split tile lines running from each corner of the shower to the waste outlet. These splits help create the necessary slope for water to flow effectively. If the tiles appear flat, or if there are no visible splits, the shower base may not have sufficient fall, increasing the risk of water pooling and leaks.

HAS YOUR SHOWER BEEN FITTED A WITH COMPLIANT WATER STOP?

A water stop is mandatory under NCC  and AS 3740 to prevent leaks and ensure your shower is correctly waterproofed. It must be installed around the external perimeter of the shower base to contain water and direct it back to the waste outlet.

What Are the Options?

A compliant water stop can be:

  • A  hob – A raised, waterproofed, tiled barrier (typically 80–100 mm high). Timber hobs are never compliant.
  • An aluminium angle – Must protrude at least 5 mm above the finished tile height and be fitted with an aluminium channel cover so the shower screen can sit on top and overhang inside the shower, ensuring water drains back into the base.
  • A step-down (recessed shower base) – Designed during the build, with the floor lowered and the correct fall installed. Step-downs are rarely possible in renovations, as cutting into concrete slabs or joists requires engineering approval and can compromise structural integrity unless the home was designed this way from the start.

Why a Hob is Often the Best Choice

A masonry hob is a reliable, durable solution because it:

  1. Contains water effectively, preventing leaks onto the bathroom floor.
  2. Allows the waterproofing membrane to be sealed more securely.
  3. Improves drainage, ensuring water flows directly to the waste outlet.
  4. Provides a stable base for positioning the shower screen, so water drains back inside the shower.
  5. Avoids the engineering challenges of step-downs and is more durable than aluminium angles.

How to Check if Your Water Stop is Compliant

  • Look for a raised hob or aluminium strip at the shower entry.
  • Check the height: aluminium angles must stick up at least 5 mm above the finished tiles. If your shower screen sits flat on tiles you should not be able to push a scraper or blade  between the bottom of the shower scceen and tiles
  • Inspect the shower screen: it should sit on top of the water stop, with the frame overhanging inside the shower.
  • Look for visible tile splits and fall toward the drain.
  • No visible barrier? A flat transition from the shower to the bathroom floor with no water stop is a sign of non-compliance.

Why This Matters

Without a compliant water stop, your shower cannot meet AS 3740 waterproofing standards, increasing the risk of leaks, water damage, mould, and costly structural repairs.

Not sure if your shower is compliant? Book a Professional Diagnostic Inspection with The Shower Man to check your waterproofing, water stops, and drainage.

IS THERE A SCREED BED UNDER YOUR SHOWER BASE TILING TO SUPPORT TILES AND CREATE FALL?

To ensure water drains correctly, a screed bed must be installed beneath the tiles to create the necessary slope. By law (AS 3740 and NCC standards), the minimum fall is 1:100 — meaning the floor must slope at least 1 mm for every 100 mm towards the waste outlet.

A quick way to tell if a screed has been installed is by looking at the height of the water stop or hob.

  • If the hob is less than 50 mm high, it’s often a sign that there isn’t enough depth to contain a proper screed bed.
  • Without a correct screed and fall, water can pool on the surface or seep under tiles, causing leaks and damage.

IS THE SHOWER SCREEN INSTALLED CORRECTLY?

For a shower to drain properly and avoid leaks, the shower screen must sit flush with the inside edge of the water stop or hob. If the screen is installed too far back (on top of the hob), water can pool at the base of the screen, overflow underneath, and get trapped inside the shower screen frame — leading to mould, water damage, and premature failure.

It’s also critical that silicone caulking is applied only on the outside of the shower screen frame, never on the inside. This allows any water running down the glass and collecting inside the frame to drain back into the shower, instead of becoming trapped.

ARE THE SPLITS WIDE ENOUGH TO SUPPORT THE GROUT IN PLACE?

On a compliant shower base, the diagonal splits (tile gaps) connecting each corner to the waste outlet should be at least 1.5 mm wide, or the same width as the other grout lines on the base. Anything narrower than 1.5 mm won’t hold enough grout to properly fill the joint and bond to the depth required.

When tile gaps are too tight, the grout becomes weak, falls out over time, and allows water to seep underneath the tiles, leading to leaks and water damage.

HAVE YOUR SHOWER BASE TILES BEEN LAID PRIOR TO THE WALL TILES?

To meet National Construction Code (NCC) requirements and ensure a watertight shower, the base tiles must always be installed before the wall tiles.

Unfortunately, many tilers install wall tiles first, then lay the base tiles during the same visit to save time — as wet base tiles can’t be walked on to tile the walls. This shortcut creates a major waterproofing risk:

  • If wall tiles are laid first, water can run down the walls and seep into the junction between the wall and base tiles.
  • When the base is tiled first, followed by the wall tiles, water is directed straight into the waste outlet — not trapped at the base junction.

This order of installation is critical to achieving NCC-compliant waterproofing, preventing hidden leaks and long-term damage.

you can be confident in
The Shower Man
process...

Shape
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process

STEP 1:

Book Your Professional Diagnostic Inspection

We start with a detailed,
in-person professional diagnostic inspection to uncover the real reason your shower is leaking — no guesswork, no band-aid fixes.

process

STEP 2:

Your Action Plan


We’ll schedule a time to walk you through our findings in detail at our showroom or via Video Call. You’ll see exactly what’s wrong, what needs to be done, and receive a fixed-price action plan -no hidden surprises or variations after work starts.

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triangle
process

STEP 3:

Once you’re happy with the plan, we take care of everything start to finish.

Our in-house , police checked, drug tested, qualified experts get it done quickly, cleanly, and the right way the first time. Saving you in the long run.

Book A Site Inspection Online Now
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1300 287 188 Problem Solved Or It’s FREE

WHY gROUT Fails

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WARNING

Don’t Be Fooled By Scammers Claiming to Magically Fix Leaks...

They’ll promise a quick Fix for your leaking shower

but

the only thing that disappears is your moneY... and them, when you try to claim THAT warranty.

RE-SEALING WILL NEVER FIX A LEAKING SHOWER
Failed Silicone & Grout Are Symptoms of Failed Waterproofing Or A Poorly Constructed Shower.

Crazy right...

In fact, simply sealing over a leak can TRAP moisture and cause even more damage than you had to begin with!

At The Shower Man, we fix leaking showers all day, every day... it's what we do!

We've resolved thousands of leaking showers throughout Melbourne where even the most stubborn of failed bathrooms have been no match for our expert team!

So, don't waste your time, money, and energy on quick-fix promises.

Call us today on 1300 287 188 to fix ALL your shower issues once and for good...

IT PAYS TO ENGAGE THE SERVICES OF A SHOWER REPAIR SPECIALIST!

LET US FIX YOUR shower TODAY!

Why Choose The Shower Man?

HERE'S 5 REASONS WHY...
  • 'problem solved or it's free" Guarantee!

    When we say you're getting a permanent solution... WE MEAN IT! That's why we offer our clients a "Problem Solved, Or It's Free"!

  • We Are Shower repair Specialists!

    We don't install kitchens; we don't build decks; we don't repair gutters... WE FIX SHOWERS AND BATHROOMS! So, if you have a shower issue, call your local specialist today!

  • Over 20+ Years Experience

    Amanda and Erol, founders and owners of The Shower Man, started The Shower Man in 2010 and have been in the industry for 30+ years... So they know a thing or two about showers and bathrooms!

  • pakenham Owned & Operated

    The Shower Man is a locally owned and operated business located in Pakenham, Melbourne- Serving Melbourne Homeowners from Pakenham to Point Cook

  • The Shower Man 10-Point Guarantee' (Extended!)

    We have the 'biggest and boldest' leaking shower guarantee, so you can be confident knowing that we can solve your shower problem!

Click Here To Check It Out!

Get the Truth About Your Shower Before You Spend a Cent on Repairs!

Our Professional Diagnostic Inspection uncovers the real cause of leaks, cracks, and waterproofing failures — so you know exactly what needs fixing and why.

What’s Included:

✔ 58-point compliance check against NCC & AS-3740 standards

✔ Moisture testing and structural assessment

✔ High-resolution photos & technical documentation

✔ Written Shower Defect & Compliance Report

✔ Fixed-price investment plan with clear inclusions

This inspection gives you complete clarity on the problem and the correct solution — saving you from patch jobs that fail and cost more in the long term.

Why We Don’t Do Free Quotes?

Free quotes miss the details that matter. Our Professional Diagnostic Inspection ensures we find the real cause of your shower issues and provide a lasting solution.

Conducted by qualified, police-checked experts — never subcontractors — this is a proper technical assessment, not a sales visit.

what working with The shower man looks like

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10 Point Shower Man Guarantees

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10- Year
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Permanent Solution Guarantee

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8 Point Quality
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Best Intentions, Integrity Always Guarantee

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The Best You’ve Ever
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Always There For You Guarantee

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Client Testimonials

The Shower Man Testimonials

Testimonial
Comma
Google
5
.
Star rate

Had to renovate our shower due to a cracked poly base. Riley came out to quote and give suggestions on what would best work for the area. The team were friendly and the renovation was done promptly and professionally. The area now looks amazing. Shout out to Yong the tiler whose attention to detail was amazing. Definitely recommend The Shower Man Melbourne for a professional and awesome looking job.

Piet Bywater

Testimonial
Comma
Google
5
.
Star rate

Such an amazing professional company. We have had two bathroom and ensuite projects completed with perfect results. Thanks Amanda and all the team - you're the best!!!

Allan McKenzie

Testimonial
Comma
Google
5
.
Star rate

Could not recommend The Shower Man more! From initial contact to final touches, they did not disappoint. Amanda, Errol, Riley, Yong & their team worked wonders on our ensuite. Extremely happy with the result & their customer service. The workmanship is fantastic & you can tell they enjoy what they do. So happy with our brand new ensuite. Thanks again!

Ash Airey

Testimonial
Comma
Google
4
.
Star rate

Margaret Beaton

Testimonial
Comma
Google
5
.
Star rate

Could not recommend The Shower Man more! From initial contact to final touches, they did not disappoint. Amanda, Errol, Riley, Yong & their team worked wonders on our ensuite. Extremely happy with the result & their customer service. The workmanship is fantastic & you can tell they enjoy what they do. So happy with our brand new ensuite. Thanks again!

Ash Airey

Testimonial
Comma
Google
4
.
0
Star rate

Our stay at Amanda’s place exceeded our expectations. We stayed there to attend the RCH – the location was outstanding, so central and easy to get to the hospital. The place was huge and had everything we needed for travelling with kids while still being clutter free and minimalistic It was freshly painted and renovated, basically brand new. Easy to communicate with host, it made the trip very easy.

Leah

Mortlake, Australia
Testimonial
Comma
Google
5
.
0
Star rate

Amanda’s place is very modern. I would say better in person than in the photo’s. Comfortable beds and cosy space.

Ben

Victoria, Australia
Testimonial
Comma
Google
5
.
0
Star rate

We really enjoyed our stay at this Airbnb. It was very spacious, homely and had all the amenities we needed for a 5 week stay. Amanda was a wonderful host who answered every question or concern we had very promptly. Would definitely recommend this spot for anyone completing student placements at the Royal Melbourne, as the location was ideal for both campuses.

Monica

Ballarat, Australia
Testimonial
Comma
Google
4
.
0
Star rate

Amanda’s place was great, absolutely everything that we needed for our stay. Amanda was a great host and made sure that we were comfortable and had everything we needed. Amanda’s communication was very friendly and prompt and I highly recommend this place for your next stay. Great location with trams and trains right on your doorstep and endless parks within walking distance.

ian

Nightcliff, Australia
Testimonial
Comma
Google
4
.
0
Star rate

What a great spot! We thoroughly enjoyed this very comfortable home, & the location was fabulous. Between the many nearby local playgrounds, excellent cycling paths, and even some opportunities to see unique wildlife at the wetlands, it was a perfect place for our family. Thank you for sharing your home, Amanda!

Simone

Nightcliff, Australia
Testimonial
Comma
Google
4
.
0
Star rate

Amanda is a very responsive host. Her apartment is cosy and has everything you need for an enjoyable stay. It’s conveniently located close to the city and in a caul de sac with safe on-street parking. It was comforting to have private access to the apartment. I highly recommend this apartment.

Simone

Salisbury North, Australia
Testimonial
Comma
Google
5
.
0
Star rate

Very clean and great communication. Amanda was a lovely host.

Anna

Camden, Australia
Testimonial
Comma
Google
4
.
0
Star rate

Was a great location to the inner city. Communication was great and was relatively clean.

Cassie

Sydney, Australia
Testimonial
Comma
Google
4
.
0
Star rate

Beautiful townhouse the only thing no Aircon gets really hot.

Shaun

Southbank, Australia
Testimonial
j
Comma
Google
4
.
0
Star rate

Wonderful apartment in an excellent location. It is very spacious and is perfect for our family of 6 adults. WiFi works well and accessible from all rooms. The beds are comfy, good linen and plenty of hot water. The dishwasher, washer and dryer are all a bonus. A tram stop and train station are very close by and it takes about 10 Wonderful apartment in an excellent location. It is minutes to reach the Melbourne CBD. It’s only a 30 minute drive to the airport. Love the digital lock for the door rather than keys. It made it really easy for us all to come and go. Thanks for the great stay!

Jennifer

Kedron, Australia
Testimonial
T
Comma
Google
5
.
0
Star rate

Erol and Dane did an amazing job and a spotless builder’s clean once it was completed! Highly recommend AAA+++

Teana K

Professionalism, Quality, Responsiveness, Value
Testimonial
d
Comma
Google
4
.
0
Star rate

I had a cracked shower base and damaged shower screen and after a plethora of businesses coming around and giving me quotes to build the Taj Mahal, which wasn’t what I wanted. Amanda came around and I explained what I wanted. Amanda was great, went with the insert and a new shower screen. It’s the second bathroom and it’s not used that much. Quality work and very happy customers. I have already recommended to a friend to use the Shower Man Melbourne.

Dale Culpin

Professionalism, Punctuality, Quality, Responsiveness, Value
Testimonial
r
Comma
Google
4
.
0
Star rate

Professional high quality service from quote to planning to buildout. No short cuts. Very pleased, will hire again in future if I need more bathroom work done.

Robert Prije

Professionalism, Quality
Testimonial
c
Comma
Google
5
.
0
Star rate

Had a shower recess renovated. I love the job they did including the punctuality of the whole team. Thanks

christiane mccann

Professionalism, Punctuality, Quality, Responsiveness, Value
Testimonial
D
Comma
Google
4
.
0
Star rate

There was a good line of communication so that the whole process from the beginning ran very smoothly. Dane who carried out the work was quick and efficient.

Duleep Donikku Hewa

Professionalism, Punctuality, Quality, Responsiveness, Value
Testimonial
d
Comma
Google
5
.
0
Star rate

Very professional, and the end result looks great.

David Kemp

Professionalism, Quality
Testimonial
M
Comma
Google
4
.
0
Star rate

The service was great . Amanda as the sales person was very helpful. Erol and the team were very professional couldn’t ask for better service. Would highly recommend this company. Very honest and they are very happy to discuss all options in regards to work being completed.

Marie

Professionalism, Punctuality, Quality, Responsiveness, Value
Testimonial
H
Comma
Google
5
.
0
Star rate

Thank you very much guys, I am very happy with your service and highly commended your company, I will choice your service again in the future. Thank you, Amanda.

haibin liu

Professionalism, Punctuality, Quality, Value
Testimonial
Comma
Google
4
.
0
Star rate

If I could give them more than 5 stars, I would. Could not ask for more – all of the team over-performed from start to finish, and completely replaced our tired leaky old shower on time and on budget. I’m recommending The Shower Man to everyone I know.

Fiona Mowat

Professionalism, Punctuality, Quality, Responsiveness, Value
Testimonial
Comma
Google
5
.
0
Star rate

Professional high quality service from quote to planning to buildout. No short cuts. Very pleased, will hire again in future if I need more bathroom work done.

Robert Prije

Professionalism, Quality
Testimonial
Comma
Google
4
.
0
Star rate

I highly recommend The Shower Man Melbourne. We needed a full bathroom remodel and even during COVID-19 restrictions, the team were highly professional, incredibly responsive, good communicators and worked hard to meet our needs. They were fantastic, and I would not hesitate to use them again.

Melissa Bloomer

Professionalism, Quality, Responsiveness, Value
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